Please choose between the following three options:
Skip to main menu Skip to site search Continue to current page menu and contentMain page content begins here
EPark allows customers to pay for City-managed parking stalls by mobile device, online or by using an EPark machine.
The HotSpot App is now available for EPark. Visit Google Play or the App Store to download the app. Make sure your location is set to Edmonton in the app.
You can pay for your parking session using the HotSpot FastTap service or with cash (coins), credit card, or prepaid credit card*.
If using HotSpot FastTap:
Note: Debit cards are not currently accepted.
You do not need to display a ticket on your dashboard once payment is accepted and your session is active.
* Pre-paid credit cards must be registered prior to the transaction.
You can pay online if you are not near a machine. You will need to enter a zone number when starting a parking session online. See the EPark Zone map to find the zone number for the location you plan to park.
The HotSpot Parking app is now available to pay for EPark, which can be downloaded from Google Play or the App Store.
Funds with over $25 in deactivated MyEPark accounts have been transferred over to HotSpot as a parking credit. Use the app or open a HotSpot account online to access the parking credit. Make sure to use the email address associated with your former MyEPark account to ensure your credit is linked, and set your location to Edmonton.
Businesses or organizations can manage parking for their vehicle fleets or cover parking costs incurred by their staff through the course of their daily work. There are no subscriptions or fees with corporate accounts.
*You must register in Edmonton to prevent any membership costs.
Note: The yearly membership cost of $80 does not apply to Edmonton.
Contact support@htsp.ca if you wish to change administrators or delete an account.
Event night rates apply when there is a Rogers Place event with an expected attendance of over 10,000 people. This applies to stalls from 97 Street to 109 Street and Jasper Avenue to 107 Avenue.
On-street rates can go as high as $4.50 per hour during event nights while parkade rates can go as high as $5 per hour during the weekdays.
Extending hours will ensure operating hours align with local business hours. Other Canadian cities - including Vancouver, Toronto and Montreal - have operating hours for Sundays and for special events.
The City currently extends operating hours for events downtown during evenings and Sundays, so extending hours will be consistent with other cities. Every parking session in an EPark zone includes 15 minutes of free parking during regular operating hours.
The update reflects current parking demands resulting from the city’s significant growth in recent years. Council moved to update the maximum parking fee bylaw so the City can apply parking rates based on demand.
The updated paid parking structure is consistent with other Canadian cities that have adjusted pricing in response to parking demand, with lower rates for lower-demand areas and higher rates in high-demand areas - including Calgary, Regina, Vancouver and Winnipeg.
Hourly parking rates will increase from $3.50 to $4.50 for high-demand EPark zones located at Rice Howard Way, 103 Street between 102 Avenue and 103 Avenue, and 104 Street between Jasper Ave and 104 Avenue.
These on-street parking stalls experience occupancy rates of 75% or more, which are determined by vehicles parked during EPark operational hours divided by available parking spaces.
The adjustment impacts 14 out of 385 EPark zones, or 4% of all EPark zones in Edmonton.
The new pricing rate is competitive with rates for surface private parking lots, which charge between $4.00 to $6.00 an hour.
Pricing for lower demand areas, less than 75% occupancy rate, will remain at $1.00 to $2.50 an hour.
Increased revenues will offset the tax levy as approved by Council in the 2023-2026 budget and ensure Edmontonians continue to have a sustainable tax rate.
As part of the Curbside Management Strategy, the City will be looking at creating parking benefit districts which may produce longer-term opportunities to invest back into services and communities. However, the immediate, short-term goal is for the City to achieve pre-COVID revenue targets.
The City is removing 68 EPark zones in low-performing areas. These following areas will instead become either 2 or 3 hour maximum time-restricted parking stalls, encouraging turnover and maintaining parking availability.
Yes, the City regularly consults with Business Improvement Areas (BIAs) on parking management that responds to parking demands in their communities. In 2024, the following new EParks will be added:
View the EPark map to find current and updated parking information and locations.
Increased parking rates help offset increasing the overall tax levy for Edmontonians.
The pricing adjustments will occur for three locations in the downtown area: Rice Howard Way, 103 Street between 102 Ave and 103 Ave, and 104 Street between Jasper Ave and 104 Ave. These areas are high-demand areas where occupancy is 75% or greater and where the adjusted pricing will increase more turnover so people can find parking space. This impacts 14 out of 385 EPark zones or 4% of all EPark zones in Edmonton.
The new pricing rates are competitive with other parking options such as private parking facilities and parkades. Parkers with accessible placards will continue to have two hours of free parking in any EPark curbside zone.
The city is removing 68 EPark zones in low-performing areas and replacing them with 2 or 3 hour maximum time restricted parking. Many of these areas are close to downtown and in communities that need economic recovery support. Parking will be free, but the time restriction will encourage turnover and maintain parking availability.
We understand low-cost or free parking was one of the features that attracted visitors to the downtown.
The pricing adjustments will occur for three locations in the downtown area: Rice Howard Way, 103 Street between 102 Avenue and 103 Avenue , and 104 Street between Jasper Avenue and 104 Avenue . These areas are high-demand areas where occupancy is 75% or greater and where the adjusted pricing will increase more turnover so people can find parking space. This impacts 14 out of 385 EPark zones or 4% of all EPark zones in Edmonton.
The updated EPark fees are competitive with other parking options such as private parking facilities and parkades. Downtown bike facilities, LRT stations, bus transit service and other services are available for people who wish to visit downtown without using a personal vehicle.
Free 15 minute parking will be available for customers and service vehicles doing pick-up or deliveries at local businesses.
EPark zones close to downtown, such as Chinatown, that are low-performing are being removed and replaced with 2 or 3 hour time restricted parking. Parking will be free, but the time restriction will encourage turnover and maintain parking availability. Parkers with accessible placards will continue to have two hours of free parking in any EPark curbside zone.
The City is working with partners to ensure downtown remains a destination for Edmontonians, by supporting efforts to keep places clean, safe, and beautiful, marketing and promoting business, cultural and artistic events and activities, and attracting new businesses, services, and residencies.
All parking areas around institutions with lower occupancy rates will continue to be in the $1.00 to $2.50 per hour range. The updated operating hours and the return to 15 minute free parking will encourage more turnover so parking space for short term visits to medical facilities and hospitals is more available.
Parkers with accessible placards will continue to have two hours of free parking in any EPark curbside zone. There are many off-street parking facilities for longer term stays, including employee parking.
Open Option Parking allows for institutions to work with neighbouring partners to determine the right amount of parking that is needed on-street and off-street for visitor and employee needs as opposed to following minimum parking requirements.
The city is removing 68 EPark zones in low-performing areas and replacing them with 2 or 3 hour maximum time-restricted parking zones. Parking will be free, but the time restriction will encourage turnover and maintain parking availability.
No, separate parking administration emails are required for monthly and hourly parking corporate accounts. One email can only be used to create a single account, be it a user, city admin, bundle admin, corporate parking admin, or any other kind of HotSpot account
No, all individuals are required to be added as users to park under the corporate account.
Business areas must determine eligibility and follow their defined approval route.
Business areas must determine these conditions and apply them as required.
Parking administrators will have access to all parking history.
You can contact support@htsp.ca to delete your corporate account.
No, please enable auto recharge to ensure there is sufficient funds in the wallet.
For questions about rates or parking issues.
| Telephone | In Edmonton: 311 Outside Edmonton: 780-442-5311 |
|---|---|
| Online | Contact 311 Online |
| TTY | 780-944-5555 |
| epark@edmonton.ca |
| support@htsp.ca | |
| Phone | 1-855-712-5888 |