DATS is a door-to-door, shared public transportation service for Edmontonians who cannot use regular transit.
DATS service is available to residents of Edmonton who cannot use regular transit because of a physical and/or cognitive disability. Eligibility is determined on a case-by-case basis following specific guidelines, and a registration process.
DATS Eligibility and Registration
Each application for DATS registration is carefully reviewed to evaluate eligibility. Eligibility is approved only for those times or specific trips when the applicant is unable to use regular transit. When you call to register, we will confirm which forms to send to you.
To check your eligibility or to register, call 780-496-4567 (option 3).
Fares and Passes
All DATS clients must pay a cash fare or have a valid transfer, ticket or pass as proof of payment. Mandatory attendants do not have to pay a fare.
ETS passes are sold at various locations throughout the City. Find your nearest location at sales outlets or call 780-496-4567 (option 4).
Note: Companions travelling with a fare paying DATS client on regular transit do not pay a fare. Clients should carry their DATS registration card and show it to the ETS Operator upon request when taking along a free escort.
Booking, Changing or Cancelling a Trip
Booking or Changing
Trips are booked based on availability and can be reserved up to 3 days in advance. Reservation, subscription and same day trips are available. Learn more about booking a trip.
Call or 780-496-4567 (option 2) or
Your completed form will be reviewed and if you would like, DATS will contact you afterwards.
DATS provides free information sessions to interested organizations. Presentations can include how DATS operates, registration and booking procedures, and suggestions for making better use of the system in busy times. Accessible transit services and other alternatives are also covered.