Both in-person and virtual appointments are available to help with questions you may have about development permits and/or building permits when you are first planning your residential, commercial or industrial construction project.
Note: Permit inquiry appointments are not for the purposes of submitting an application.
Virtual appointments are offered Monday through Friday, and in-person appointments are offered on Tuesday, Wednesday and Thursday.
The types of inquiries for this service may include, but are not limited to:
- Home improvement projects such as building a deck, garage or addition
- Constructing a new residential, commercial or industrial building
- Changing the use of a property
- Additions or alterations to an existing building or site
This service is provided free of charge and is available to anyone involved in the project, including but not limited to homeowners or business owners and their contracted professionals. You can also speak directly with a technical advisor about basic permit inquiries without an appointment by calling 311 or contacting us online.
Please note: If you have questions about an existing permit application under review, please contact the assigned Development Officer or Safety Codes Officer directly. If you do not know your assigned officer, call 311. If you have questions about Trades Permits (Plumbing and Gas, Electrical or HVAC), please book a Trades Permits appointment.
Residential Inquiry Appointment:
Commercial Inquiry Appointment: