Many Edmonton Transit Service (ETS) fare assistance programs can help individuals, families, seniors, and agencies access lower-cost or subsidized transit fare products.

The senior subsidized transit pass renewal deadline has been extended to January 20! If you haven’t received a notice to renew, call the Edmonton Service Centre at 780-423-7433 or email etsseniorpass@edmonton.ca.

Are you eligible?

Answer a few questions to find out if you qualify for fare assistance.

  • Are you an individual or an agency/organization primarily serving Edmontonians looking for fare support?
  • Individual
    • Are you a senior aged 65+?
    • Yes

      • You may be eligible for a reduced cap fare for your Arc card. Learn more about Senior Transit Fares.

    • No
      • Do you want to determine if you or your family qualify for a reduced-cost Arc card?
      • Yes
        • Do any of the following currently apply to you: receiving income support and Foundational Learning Assistance (formerly Learner's Income Support), AISH, CPP Disability Benefits, Employment Insurance (EI), a Newcomer to Canada or a Child under Government Care?
        • Yes
        • No
          • How many people are in your household?
          • 1
            • Is your household income $33,579 or less?
            • Yes
            • No
              • Is your household income between $33,580 and $38,158?
              • Yes
              • No

                • Unfortunately, it does not appear that you are eligible for one of our ETS Fare Assistance programs. If you need more information, please contact 311.

          • 2
            • Is your combined household income $41,803 or less?
            • Yes
            • No
              • Is your combined household income between $41,804 - $47,504?
              • Yes
              • No

                • Unfortunately, it does not appear that you are eligible for one of our ETS Fare Assistance programs. If you need more information, please contact 311.

          • 3
            • Is your combined household income $51,392 or less?
            • Yes
            • No
              • Is your combined household income between $51,393 - $58,400?
              • Yes
              • No

                • Unfortunately, it does not appear that you are eligible for one of our ETS Fare Assistance programs. If you need more information, please contact 311.

          • 4
            • Is your combined household income $62,396 or less?
            • Yes
            • No
              • Is your combined household income between $62,397 - $70,905?
              • Yes
              • No

                • Unfortunately, it does not appear that you are eligible for one of our ETS Fare Assistance programs. If you need more information, please contact 311.

          • 5
            • Is your combined household income $70,770 or less?
            • Yes
            • No
              • Is your combined household income between $70,771 - $80,420?
              • Yes
              • No

                • Unfortunately, it does not appear that you are eligible for one of our ETS Fare Assistance programs. If you need more information, please contact 311.

          • 6
            • Is your combined household income $79,816 or less?
            • Yes
            • No
              • Is your combined household income between $79,817 - $90,700?
              • Yes
              • No

                • Unfortunately, it does not appear that you are eligible for one of our ETS Fare Assistance programs. If you need more information, please contact 311.

          • 7+
            • Is your combined household income $88,864 or less?
            • Yes
            • No
              • Is your combined household income between $88,865 - $100,981?
              • Yes
              • No

                • Unfortunately, it does not appear that you are eligible for one of our ETS Fare Assistance programs. If you need more information, please contact 311.

      • No

        • The City of Edmonton is not able to support individuals directly with fare products. Instead, we support individuals in need of subsidized transit through a variety of agencies and programs. If you need transit fare support, view the agencies that can help you by visiting Providing Accessible Transit Here (PATH) or Transit Access Grant.

  • Agency/Organization

    • Are you a not-for-profit organization?

    • Yes
      • Does your agency primarily serve clients that are homeless or those at risk of homelessness?
      • Yes

        • Your agency may be eligible for the Providing Accessible Transit Here (PATH) program, which provides free pre-loaded Arc cards to vulnerable Edmontonians who are not eligible through other programs.

      • No
        • Do you serve clients in immediate financial need who primarily need single-use Arc tickets?
        • Yes

          • Your agency may be eligible for the Transit Access Grant program, which provides Arc tickets to those in immediate financial need and low-income families who need basic transportation to get to employment, educational and social services.

        • No

          • Unfortunately, it does not appear that you are eligible for one of our ETS Fare Assistance programs. If you need more information, please contact 311.

    • No

      • Unfortunately, it does not appear that you are eligible for one of our ETS Fare Assistance programs. If you need more information, please contact 311.