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Ride Transit Program participants can now tap on and off transit using an Arc card.
To get your Ride Transit fare with Arc, you will need to use an Arc card and set up an Arc account with the Ride Transit fare profile.
Get started with Arc by reviewing the Arc for Ride Transit information booklet.
Visit myArc.ca to add money to your card and learn more about Arc.
Need help with Arc? Contact us at ridetransitarc@edmonton.ca or 780-496-8321
Learn more about Arc and get your free Arc card.
Arc information packages are available for pickup at:
To request your Arc information package by mail, please do ONE of the following:
It may take up to 10 business days for processing and delivery.
To get the Ride Transit fare with Arc, you will need to use an Arc card and set up an Arc account with the Ride Transit fare profile. Once your account is set up, you can add money to your account and start using Arc.
Follow the steps below to create your Arc account and add money online at myArc.ca.
If you already have a registered Arc card, you can skip to step 2.
There are various ways you can add money to your Arc account.
Online at myArc.ca
In Person at an Arc Retail Outlet
List of participating Arc retail locations
In Person at an Arc Vending Machine
By Phone
Note: Arc accepts Visa, Visa Debit, Mastercard, Mastercard Debit, or American Express for payment online. You can also pay using credit cards, debit cards or cash at the Arc vending machines, participating Arc retailers, or the Edmonton Service Centre.
Arc offers a convenient way to manage your household members’ Arc cards. If you currently purchase ETS fare products, including Ride Transit monthly paper passes, for your household, please use these instructions to set up Ride Transit fares and add money onto Arc cards for your household members.
What you need to know
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If you are the primary account holder and do not have an active Arc account, start at Step 1.
If you are the primary account holder and have an active Arc account, jump to Step 2.
Repeat ‘Step 2’ for each household member as needed.
Repeat ‘Step 3’ for each household member as needed.
You will need to add money to each Arc card managed under the primary account. There are multiple ways you can add money to Arc cards.
Online at myArc.ca
In Person at an Arc Retail Outlet
List of participating Arc retail locations
In Person at an Arc Vending Machine
For Arc vending machine locations
Over the Phone
Repeat ‘Step 4’ for additional household members as needed.
Note: Arc accepts Visa, Visa Debit, Mastercard, Mastercard Debit, or American Express for payment online. You can also use credit, debit or cash at an Arc vending machine, participating Arc retailers, or at the Edmonton Service Centre.
The monthly Ride Transit fare cap ($35 or $50, depending on eligibility) is the same as the price of the monthly Ride Transit paper pass, which was discontinued in fall 2024.
If you travel on a different transit agency bus, for example, Strathcona County Transit or St. Albert Transit, before you reach your Ride Transit fare cap, you will pay more. The fare you pay on the Strathcona County or St. Albert bus will contribute to that municipality’s fare cap, not the Ride Transit fare cap. Once you reach your Ride Transit fare cap on ETS, you can ride on all regional buses for free.
Only trips on ETS contribute to your Ride Transit monthly fare cap.
Yes. Arc cards can be loaded with cash at Arc vending machines, participating Arc retailers or the Edmonton Service Centre. See “Step 3: Add funds to your Arc account” above for more information.
No. Arc is a way for transit riders to pay their fares. Arc does not change your eligibility for the Ride Transit Program. It also does not impact the application process or when your Ride Transit eligibility expires.
Yes. If you already use an Arc card, you can add the Ride Transit fare profile to that card. To add the Ride Transit fare profile, you will need the following information:
When applying to add the Ride Transit fare concession to your Arc card, the activation code is 333862. Please note that all applications are screened for eligibility in the Ride Transit program.
No. Once you apply the Ride Transit fare product to your Arc card, it will remain on your card until your eligibility in the Ride Transit Program expires.
Arc uses fare caps to make sure riders do not pay extra fare.
A trip with ETS currently costs $2.75 and covers 90 minutes of travel, including transfers. As an ETS rider, once you pay $10.25 in fare in a single day, you ride free for the rest of the day.
Ride Transit Program participants also have a monthly fare cap of $35 or $50, depending on each participant's eligibility. Once you pay a total of $35 or $50 in fare in a single calendar month, you ride free for the rest of the month. The fare cap is the same price as a monthly Ride transit paper pass.
If you do not reach your fare cap within the month, you only pay for the trips you have taken.
For questions about the Arc for the Ride Transit Program and for help with setting up an Arc account, please contact:
| Title | ETS Customer Programs |
|---|---|
| ridetransitarc@edmonton.ca | |
| Phone | 780-496-8321 |