The Client Liaison Unit provides enhanced service for complex, unique projects which support the Big City Moves in The City Plan and the principles in the Economic Action Plan.

We support your projects by working with you in partnership to advance complete permit application packages that can improve your overall project predictability and timelines.

 

Enhanced Services

Through the Client Liaison Unit's enhanced service, we offer:

 A single point of contact at the City of Edmonton

 Enhanced permit timelines 

 A project management approach focused on outcomes, not processes

Service Criteria

Enhanced service is provided based on the following criteria:

Location

Projects supporting the City’s vision for growth in The City Plan (such as nodes and corridors or proximity to LRT and other mass transit modes) or shovel-ready commercial or industrial projects.

Complexity

Projects with plans to build on unserviced land which require new utilities and infrastructure or the use of new technology that affects the construction design and construction methodology required.

Economic/Social Impact

Projects which provide immediate investment opportunities through factors such as job creation, increased tax revenue, and built-form outcomes.

Affordability

Projects that meet the City's criteria for non-market affordable housing will have their permit applications flagged to the CLU team to streamline permit applications, improving predictability and timelines

The Client Liaison Unit is Here to Help

If your project meets these criteria, please contact the Client Liaison Unit with your project scope and rationale. A client liaison advisor will reach out to you to review your project details. Each project is assessed on an individual basis to determine project fit and level of support.

Contact Us

Client Liaison Unit

Email clientliaison@edmonton.ca