Terms and Conditions
Bulk admissions purchased are non-refundable and cannot be exchanged.
Bulk admissions purchased must be used by the expiry date listed on the ticket. Exchanges, extensions, and refunds will not be given for tickets past the expiration date.
If an organization is purchasing bulk admissions on behalf of employees or other members of the group to distribute, the organization acknowledges that the City of Edmonton does not offer refunds or exchanges. The organization is responsible for dealing with any refund or exchange requests from group members. Any inquiries made to the City of Edmonton will be directed to the organization that made the purchase.