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The Animal Care & Control Centre is where Edmonton’s stray and lost pets are housed. The facility offers safe-harbour for sick, injured, and lost pets as well as victims of animal neglect, cruelty and abandonment.
We house and care for these pets until such time as their rightful owners can be found or they are transferred to a rescue for adoption.
Staff at the facility is trained to look after the health and well-being of all pets in our care by providing:
The Animal Care & Control Centre:
To enable us to serve you and your pets in a quick and efficient manner priority is given to citizens with appointments. To avoid long waits, intake and pick-up appointments are highly recommended.
If you are reclaiming your lost pet, please make your appointment via 311 and arrive no later than 5:30pm (4:30pm on weekends) to allow enough time to process your pet's release before closing.
Every animal that enters our Animal Care & Control Centre is searched for tags, a tattoo or a microchip. When an animal has a valid pet licence and is wearing tags, we can immediately contact the owner. A tattoo or microchip with up-to-date information on file also helps us to contact the owner.
Animals with no identification are kept up to 3 business days and animals with identification are kept up to 10 business days.
After that, adoptable animals are transferred to the Edmonton Humane Society and other rescue groups.
View public database of the various animals currently at the Animal Care and Control Centre.
13550 - 163 Street
Edmonton, AB
| Online | Contact 311 |
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| Telephone |
In Edmonton: 311 Outside Edmonton: 780-442-5311 |
| Fax | 780-496-8824 |
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