Ways to pay

You can pay your utility bills through EPCOR—by mail, credit card or through Internet or telephone banking.

The City of Edmonton pays EPCOR to respond to billing inquiries. If you have any questions related to the utility, call EPCOR Contact Centre at 310-4300 (Monday – Friday, 8am–7pm; Saturday, 8am–4:30pm).

Options for Paying My Bill

You can pay your billing five different ways:

Authorized withdrawal: This option takes the worry out of paying your monthly bill on time. It’s so simple, you can sign up right through epcor.com and have the payment taken from your bank account or by credit card.

Telephone or online banking: Contact your bank or financial institution to find out more.

Credit Card: Log in through My Account, make a one-time payment online or call Customer Care at 310-4300. For more information visit How to Pay Your Bill.

By mailing a cheque:

EPCOR Customer Service
P.O Box 500, Station Main
Edmonton, AB
T5J 3Y3