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E-bikes and e-scooters are a great way to enjoy the outdoors, be active and move around the city.
Shared micromobility, like e-bikes and e-scooters, encourages people to walk, cycle and take public transit more often. They bridge gaps in travel that personal vehicles, transit or infrastructure may not cover.
Get ready for a summer full of cool ways to move around the city! Learn first-hand from some of Edmonton’s most trusted micromobility experts the many benefits of choosing e-rides, like electric bikes and scooters.
We work with the following City-approved vendors to promote safe and responsible micromobility device use. Ride carefully and be considerate of others.
E-scooters and e-bikes can be located using the related vendor’s mobile app. You do not need an operator’s licence to ride, but our vendors require riders to be 18 years old to operate shared e-bikes and e-scooters. A child cannot be a passenger.
We want everyone to share the space safely while having fun and riding with care. Parking and riding rules are in place to make sure that everyone can move safely around on e-bikes and e-scooters.
You can enjoy riding a shared e-bike or e-scooter along shared pathways, bike lanes and roads with a speed limit of 50km/h or lower.
These roads generally have more traffic and the speed difference between e-scooters and automobiles is quite large because e-scooters are regulated to a maximum speed of 20 km per hour. These conditions can make riding very unsafe for people on e-scooters.
Note: E-bikes and e-scooters are not permitted on sidewalks or along park trails not maintained by the City.
The types of vehicles permitted on public streets, bike lanes and on sidewalks are regulated by the Province of Alberta. The use of privately owned e-scooters on City of Edmonton property, such as on streets, bike lanes and sidewalks, is currently prohibited because the Traffic Safety Act does not include the use of private e-scooters or other electric micromobility options such as a one-wheel device.
Shared e-scooters are permitted because the province allowed the City of Edmonton an exemption for approved and licensed vendors to operate e-scooters through an active transportation vehicle-sharing program. They are required to have controlled speed limits, in-app cognitive testing, and respond to zones for no parking, no riding and reduced speed (10 km/h) slow zones.
Park within:
Do not:
Contact the vendor directly to report an improperly parked or derelict vehicle.
Exclusion zones are areas where riding and parking shared e-scooters and e-bikes is not permitted. Exclusion zones help keep high-traffic areas safe and clear while promoting the use of shared pathways.
Riding and parking shared e-scooters and e-bikes is not permitted on Whyte (82) Avenue between 112 Street and 97 Street. Intersections and cross streets are available to cross Whyte Avenue. Riders are encouraged to use the protected bike lane on 83 Avenue when riding in the area.
Report damaged, discarded or improperly parked vehicles to the company so they can be removed.
Phone: 1-866-205-2442
Phone or text: 1-888-LIME-345
Email: help-edmonton@li.me
Phone: 1 (855) 594-3973
Email: edmontonsupport@neuron.sg
If you see a crime in progress involving bikes, e-bikes, or e-scooters, including theft, vandalism or mischief, contact Edmonton Police Service.
Have fun and ride with care in Edmonton! Getting around safely, no matter how you are travelling, is a shared responsibility. Remember these tips as you move around.
Expect and look for people on e-scooters and e-bikes. Remember, e-scooters and e-bikes can travel along bike lanes, shared pathways, and roads with a speed limit of 50 km per hour or less.
Read the operation instructions and the legal user agreement along with the terms and conditions provided by the vendor carefully to ensure you’re comfortable before you travel.
Wearing a helmet when riding a bike or e-bike is mandatory.
Wearing a helmet lowers the risk of a head injury in case of a collision or fall.
The City of Edmonton strongly recommends wearing a helmet when riding any active mode of transportation, including e-scooters.
Bicycles are classified as vehicles under the Alberta Traffic Safety Act and cyclists must obey the Provincial laws regarding helmets. There are no current provisions through the Traffic Safety Act for e-scooter users. For helmet specifications to meet Canadian safety standards, review the Alberta Traffic Safety Act, Part 6, Division 5, Sections 111 and 112.
We are actively working with vendors to encourage safe behaviours and discourage disruptions such as riding e-scooters and e-bikes on sidewalks and parking in places which block sidewalks and doors.
Vendors have in-app education for all riders to reinforce bike lane locations to discourage sidewalk and impaired riding and to encourage responsible parking practices.
Vendors also communicate rules and etiquette to their customers through email, stickers which serve as prompts on the vehicles, instruction tags attached to their e-scooters, and public education events and “Safe Streets” patrols. The City reinforces safety messaging through the City website and social media advertising.
Limiting Speeds in High Pedestrian Areas
There are various areas where scooters do not operate at full speed, using geofence technology. This applies to Jasper Avenue and other high pedestrian areas.
There are also exclusion zones where devices gradually slow down and then turn off so they can not be parked or ridden. In an exclusion zone, the device will stop (or not start) moving. The device will not allow users to park, as the meter will keep running until the device is moved out of the exclusion zone.
Whyte Avenue, between 112 Street and 97 Street was selected as an exclusion zone in part due to the ease of access to ride on the protected bike lane on 83 Avenue.
More areas can be geo-fenced as required by the City.
City of Edmonton’s Peace Officers will enforce the rules governing the use of e-scooters and e-bikes on sidewalks, parkland and shared pathways when coming across violations.
Peace Officers may incorporate e-scooter and e-bike infraction tickets, which is $250 under the Public Spaces Bylaw, and warnings into their existing patrol activities; However, they focus on education rather than ticketing to encourage safe rider behaviour.
Vendors will pick up e-scooters and e-bikes if they are damaged, outside of their operational zone, improperly parked, or to charge their batteries. We encourage people to contact the vendor directly if there are e-scooters or e-bikes parked incorrectly or cluttering a location, as this will provide the fastest response time and resolution to the issue.
While Lime, Bird Canada and Neuron vehicles may be parked anywhere within their zones, digital corral locations serve as collection areas for vendors and riders to place their e-scooters and e-bikes. This will be integrated into each vendor’s app so they are visible to riders. Corral locations will be shared on our website.
As with bicycles, e-bikes and e-scooters must be equipped with a working bell or horn to alert pedestrians before they are overtaken.
E-scooters must also be equipped with a hand brake and outfitted with the following protective items so they are suitable for road use, as per provincial regulations:
To report an area which you’ve noticed repeated issues, or that could benefit from temporary signage, please email bikesandscooters@edmonton.ca.
Phone 311 | Outside Edmonton and Video Relay Service (VRS): 780-442-5311 | TTY 711
