The City’s Tenant Support helps renters become better informed about their rights and obligations under provincial laws and helps Edmontonians find and maintain stable housing.
Approximately 1 in 4 renters in Edmonton pay more than they can afford for housing. An eviction can be a life-changing experience that can sometimes lead to homelessness.
Introducing Rent Ready!
Know more. Stress less. Be Rent Ready.
Renting can be complicated. Learn your rights, save money and connect with housing resources.
Free Rent Ready Courses
The City of Edmonton and its partners, Bissell Centre, C5 Hub and Edmonton Public Libraries (EPL), offer free Rent Ready courses that can help you become a better renter. It’s about building your knowledge and skills to help you find housing - and keep it.
Staff from the City and Bissell Centre with expertise in residential tenancy legislation and financial empowerment will help you. You will learn:
- Your rights and responsibilities as a tenant
- The responsibilities of your landlord
- How to make the most of your money and find savings
- How to keep your home safe and secure
- How to navigate the housing application process
Refreshments will be provided. Free transit tickets are available upon request.
Course Schedule
If you are unable to complete the registration forms, please call 780-496-5959 or email Zula Romero at zula.romero@edmonton.ca.
| Type of Course | Location | Date | Time |
|---|---|---|---|
| Basic | EPL - Strathcona | March 11, 2026 | 5:30-8:30pm |
| Certificate* | EPL - Meadows, 2702 17 Street NW | March 12, 19, 26 April 2, 2026 | 6-8:30pm |
| Certificate* | EPL - Strathcona, 8331 104 Street | March 17, 26 April 4, 17, 2026 (No class on March 31, 2026 - Spring break) | 2-4:30pm |
* Certificate courses are 4 sessions, 2.5 hours each, including a half-hour break. Basic Course is not required to sign up.
Basic Course Training for Organizations
Are you interested in booking a Rent Ready Basic course for your clients?
Services Provided
Tenant Support can provide the following:
- Advice and critical information about the Residential Tenancies Act
- Mediation with landlords to stabilize housing
- Navigation to the Residential Tenancy Dispute Resolution Service (RTDRS), a provincial tribunal to resolve disputes
- Referrals to other services and supports
Hours
| Monday |
8:30am-4pm |
| Tuesday |
8:30am-4pm |
| Wednesday |
9:30am-4pm |
| Thursday |
8:30am-4pm |
| Friday |
8:30am-3pm |
| Saturday |
8:30am-4pm |
| Sunday |
8:30am-4pm |
One-on-One Support is available 7 days a week:
- On the phone: 780-496-5959
- Call 780-496-5959 to book a meeting
Contact Us
Tenant Support
Phone 780-496-5959
Fax 780-496-5859