Approximately 1 in 4 renters in Edmonton pay more than they can afford for housing. An eviction can be a life-changing experience that can sometimes lead to homelessness.
The City’s Tenant Support helps tenants build capacity and be better informed about their rights and obligations under provincial laws. The goal is to ensure more Edmontonians can maintain stable housing.
Services Provided
Tenant Support can provide the following:
- Advice and critical information about the Residential Tenancies Act
- Mediation with landlords to stabilize housing
- Navigation to the Residential Tenancy Dispute Resolution Service (RTDRS), a provincial tribunal to resolve disputes
- Referrals to other services and supports
One-on-One Supports are available:
- On the phone: 780-496-5959
- Call 780-496-5959 to book a meeting
Introducing Rent Ready!
Know more. Stress less. Be Rent Ready.
Renting can be complicated. Learn your rights, save money and connect with housing resources.
Free Rent Ready Courses
The City of Edmonton and its partners, Bissell Centre, C5 Hub and Edmonton Public Libraries, offer free Rent Ready courses that can help you become a better renter. It’s about building your knowledge and skills to help you find housing - and keep it.
Staff from the City and Bissell Centre with expertise in residential tenancy legislation and financial empowerment will help you. You will learn:
- Your rights and responsibilities as a tenant
- The responsibilities of your landlord
- How to make the most of your money and find savings
- How to keep your home safe and secure
- How to navigate the housing application process
Refreshments will be provided. Free transit tickets are available upon request.
Course Schedule
If you are unable to complete the registration forms, please call 780-496-5959 or email Zula Romero.
Description: 1 session, 3 hours including a 15-minute break
Course Date: Wednesday May 21, 2025
Time: 2-5pm
Location: Edmonton Public Library - Jasper Place
Address: 9010 156 Street NW
Course Date: Wednesday June 18, 2025
Time: 3-6pm
Location: Edmonton Public Library - Athlone/Calder
Address: 12710 131 Avenue NW
4 sessions, 2.5 hours each, including a half-hour break
Note: The Basic Course is not required to sign up for this course.
Course Dates: May 15, 22, 29 and June 5
Time: 4-6:30pm
Location: Edmonton Public Library - Abbottsfield–Penny McKee
Address: 160-3210 118 Avenue NW
Basic Course Training for Organizations
Are you interested in booking a Rent Ready Basic course for your clients?
Contact Us
Tenant Support
Phone 780-496-5959
Fax 780-496-5859