Transit Accessibility

Edmonton Transit Service is committed to providing safe, accessible, reliable transportation to all of our riders, with barrier-free services, programs and features that make public transit easy and convenient.

Transit centres, LRT stations, and bus shelters are designed with barrier-free access in mind. Features include automatic doors, curb cuts and pararamps, bench seating with armrests, unobstructed sight lines, security lighting, and mobility aid access.

TTY Phones

As of January 1, 2023, the City directs TTY service to TELUS TTY (711). This service assists the deaf and hard of hearing over the phone.

Dial 711 from your TTY device
The TELUS Relay agent will answer by typing "TELUS RELAY SERVICE, THIS IS (agent's name & number)", followed by GA (for "go ahead")
Type 780-442-5311, then type GA
The TELUS Relay agent will dial the number and will let you know how the connection is progressing for example (ringing 1...2...3...), inform you when someone answers, and then give the person’s name (if provided)

For more information visit TELUS Relay Service.

Bus Types

Articulated Buses

Photo of an articulated bus with the ramp extended

With 20 feet more space than a regular 40-foot low floor bus, articulated buses help to reduce crowding on popular routes. These buses can fit up to 110 passengers and are also equipped with bike racks.

The inside of the bus looks much the same as the regular low floor buses. There are two positions for wheelchairs/scooters in the front seating area. The front of the bus lowers and has a flip-out ramp for easier access.

Articulated Bus Specifications (D60LF)

Item	Specifications
Length	18.6m
Width	2.6m
Height	3.1m
Weight	20,620kg (a standard 40' bus weighs 12,156kg)
Seating	50 seats with 2 wheelchair positions
Turning Radius	12.9m (42.5 feet)

Doors

One entrance door and two exit doors
Both exit doors will open when the Operator selects the rear door open position
All exit doors are equipped with sensitive edge protection

Motive Power

Cummins ISL9 (EPA 2010), 330 H - 1100 ft-lb
Voith D864.5 with integral retarder
MAN axles, front centre and rear, with 4. 63:1 final drive
ABS Braking Control
Automatic Traction Control
Deep Mud and Snow Traction Control
"Pusher" type design where the rear axle provides the tractive effort

Community Buses

Community buses are used in areas where a larger, full-size bus cannot manoeuvre as easily as its mini counterpart. ETS also uses these buses in areas and times of low ridership and can bridge the gap between low floor buses and DATS door-to-door service on some routes.

Community buses have the same accessibility features as full-sized buses, with low floor entry, a fold-out ramp, and flip-up seats in the priority seating area. They operate on standard schedules, and riders pay regular ETS fares.

Many community bus routes are designed with senior's destinations in mind. These routes travel to areas with higher populations of seniors, stopping at destinations such as seniors' residential complexes, medical/professional buildings, social and recreational activity centres, retail complexes, and transit centres. However, these routes are available for use by any ETS rider.

360° Tour of a Community Bus

TTY Phones

Accessible Vehicles

Bus Types

Articulated Bus Specifications (D60LF)

Doors

Motive Power

Bikes & E-scooters

LRT Accessibility

Mobility Aids (Wheelchairs & Scooters)

Mobility Tools and Training Programs

Priority Boarding & Seating

Service Dogs

Strollers