Corporate billing and accounts receivable invoices are issued for goods and services such as facility rentals, monthly parking, rent and more.

Late-payment Charges

Invoices for all goods and services provided on credit terms of Net30 that become past due incur a late-payment charge of 1.5% per month - for a total annual rate of 19.56%. Charges accrue from day 31 until the City receives payment in full.

We encourage you to resolve any questions about your invoice well in advance of the due date for payment and submit the full payment amount by the due date to avoid late payment charges.

Ways to Pay

You can pay invoices online, by mail, by phone or through the monthly payment plan.

Ensure to make cheques payable to the City of Edmonton and include the top portion of the invoice with your payment.

Online

Submit your payment by Visa, MasterCard, American Express, Visa Debit and Debit MasterCard at any time through the City's accounts receivable online payment service.

By mail

Mail payments to:

City of Edmonton
Box 2600
Edmonton, AB T5J 5A1

By Phone

Billing Inquiries: 780-496-3414

Payments: 780-944-1112

Weekdays 8:30am-noon and 1-4:30pm
Visa, MasterCard, American Express, Visa Debit and MasterCard Debit are accepted.

Pre-Authorized Debit

Payments can be made through the pre-authorized debit payment plan (for accounts receivable billings).

The pre-authorized debit payment plan is available to customers who have recurring accounts receivable billings. Once you are signed up, we will automatically debit your rental, parking, lease, cemetery or other payment in set pre-determined monthly instalments from your financial institution.

To enrol into this payment plan, submit the Pre-authorized debit application form.

Unclaimed Balances

The Bank of Canada holds unclaimed balances for various types of inactive accounts, deposits and monetary instruments when the owners cannot be contacted. Payees for these unclaimed accounts may submit claims to the Bank of Canada. The City of Edmonton is a payee for several of these accounts.

The Accounts Receivable team under the Financial and Corporate Services Department is aware of these accounts and has submitted claims to the Bank of Canada to collect the balances. The Bank of Canada has recently changed some of the criteria and we are working through these changes to collect as many of the unclaimed balances as possible.

For more information, please visit the Bank of Canada website.