Frequently Asked Questions
A publicly accessible wireless network service that provides web access to Wi-Fi enabled mobile devices.
No, the wireless network service is not secure. Information sent from or to your mobile device could be viewed by someone else using a wireless device and the appropriate software.
The City assumes no responsibility for the safety of equipment or for mobile device configurations, security, or data files resulting from connection to the wireless network service.
- A Wi-Fi enabled mobile device (laptop, tablet, smartphone)
- A web browser
Every wireless device is different, these are general instructions:
-
On your mobile device, scan for WiFi networks
-
Select ' Open WiFi' from the list and follow your mobile device's prompts to proceed with the connection
-
When you open your mobile device's web browser, you will be redirected to the Open WiFi usage terms and conditions page. You must click "accept" to proceed with the WiFi connection.
If you have
No. City employees are not available to provide technical assistance and no guarantee is given that you will be able to make a wireless connection with your device.
Yes, approximately 12 hours, after which your web browser will be directed to the Open WiFi usage terms & conditions page. Select ‘Accept’ to proceed.
No more than on any other public Wi-Fi. However, it's recommended that you have up-to-date anti-virus/anti-malware software installed on your device.
No. Peer to peer programs such as BitTorrent, KaZaa, Gnutella, and Morpheus are not allowed on the Open City Wi-Fi network.
Yes. The filter categories we block are:
- Child Abuse Content, Extreme Content, Filter Avoidance, Gambling, Hate Speech, Non-sexual Nudity, and Pornography.
- If your web based email or web pages were blocked, it may be blocked for the above reason. Following is an example:
A partial blocked web page (frame/window with error message and was circled) indicates one of its contents violate the web filter policy.
Partially blocked content (circled)
The City of Edmonton is committed to