Disasters can strike without warning. That is why it is important to be ready for an emergency.

The Office of Emergency Management ensures that the City of Edmonton is prepared for, can respond to, and can recover from a disaster or major emergency.

What You Can Do

Individuals, families and businesses can do their part by being personally prepared and by ensuring their emergency plans and business continuity plans are in place.

  • Stay informed during an emergency by monitoring local radio, television and social media
  • Sign up to receive Alberta Emergency Alerts to keep you informed of potential risks to your health, safety or community
  • Receive an Alert Ready message on your phone or tablet: the Alert Ready system allows governments across Canada to send important public safety messages to compatible mobile devices during an emergency

Emergency Guide

The Emergency Guide has easy-to-understand information on personal emergency preparedness to help citizens better protect themselves, family members and neighbours.

Download the guide in your preferred language:
English
French
Arabic
Chinese
Hindi
Punjabi
Spanish
Vietnamese

Major Highlights

wildfire
Wildfire Prevention and Education

Take an active role in protecting our city from the threat of wildfires through actions and awareness.

water station
Extreme Weather Response for Summer

Learn about the City’s response to extreme heat and air quality during the summer months.

person walking in snow on streets
Extreme Weather Response for Winter

Learn about the City’s response to extreme cold and its emergency shelter plans during the winter months.

Contacts and Resources

Anyone requiring fire, ambulance or police emergency assistance must call 911.

Local Resources

ContactService Description
811Health information and advice, 24-hours a day, from an Alberta Health Services’ registered nurse.
711Relay service that allows deaf people to converse with the hearing over the phone through an operator.
511Road reports and traffic conditions.
311City government information for transit and program registration, as well as sewer and interpretive services. 
211The Support Network - single access point to health, human services, community resources and government assistance people need every day as well as in times of crisis.

Other Local Resources

Provincial and National Resources

OrganizationContact
Alberta One-Call1-800-242-3447
Alberta Poison and Drug Information Service1-800-332-1414
Insurance Bureau of Canada1-800-377-6378 (Alberta)
Public Safety and Emergency Preparedness1-800-O-CANADA (1-800-622-6232)

Other Provincial/National Resources

Alberta Emergency Alert
Alberta Health Services
Environment Canada

trees with smoke
Preparing for Climate Change

Learn how to mitigate any hazards before they become an emergency and how to respond in the event of an emergency.

Personal Preparedness

Information on personal preparedness to help citizens better protect themselves, family members and neighbours.

Emergency Preparedness for Pets

Help keep your pets safe by planning and making preparations for an emergency situation.

Fire Rescue Services

Includes fire station locations and emergency response service fees and permits.

Contact Us

Office of Emergency Management

Phone  311 | TTY 780-425-1231